Privacy Policy

01Who We Are

This Privacy Policy outlines how Sansoni Management Pty Ltd (ACN 661 451 136) and all companies (and their associated brands) controlled by it (the "Sansoni Group", "we", "us" or "our") collect, store, use and share your personal information, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

02What is Personal Information?

This Privacy Policy explains how your personal information — being information capable of identifying you as an individual — will be treated as you access and interact with this website and our businesses.

03What We Collect

We may collect the following categories of personal information:

• Name, email, phone number and address
• Business name, ABN and trading status
• Preferences, service usage history and survey responses
• Communication records (emails, calls, concierge notes)
• Website usage data and cookies
• Where you have expressly consented, sensitive information where required by law

04How We Collect Your Information

We collect information:

• When you join or engage with any of our services, programs or events, including via our website, events or referrals
• From third-party data providers or verification systems (e.g. ABN lookup)
• Automatically via cookies and analytics tools

05Why We Collect and Use Your Data

We use your information to register you as a member, verify your business eligibility, personalise your concierge experience, provide recommendations, conduct analytics, and communicate with you about related products and services.

06Sharing Your Data

We may share your data:

• Within the Sansoni Group
• With third-party service delivery partners and service providers who are involved in providing our services to you and have equivalent security and privacy standards
• With professional advisors or regulatory bodies as required by law

07Cross-Border Disclosure

Some of our third-party technology providers or service delivery partners may be located overseas. If your personal information is transferred outside Australia, we will ensure that the recipient either is subject to at least equivalent data protection laws, or is contractually required to comply with the Australian Privacy Principles.

08Direct Marketing

We may send you marketing communications. You can opt out at any time by using the unsubscribe link in our emails or by contacting us.

09Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or outdated.

10Security

We protect your information using measures including encryption, access controls, staff training and policies, and secure third-party systems. However, no system is 100% secure, and we cannot guarantee absolute security.

11Complaints

If you have concerns about how we handle your personal information, please contact us at support@aaronsansoni.com. If your complaint is not resolved to your satisfaction, you may escalate it to the Office of the Australian Information Commissioner (OAIC).

12Updates

This policy may be updated from time to time. Significant changes will be communicated via email or on our website.

13Contact Us

Sansoni Management Pty Ltd

• Email: support@aaronsansoni.com
• Address: 84–88 Montague Street, South Melbourne, Victoria 3205
• Website: www.aaronsansoni.com